Articles

Sufficiency of Child Welfare foster care

Child Welfare is having challenges in meeting the increased need for foster care with family care and special and demanding institutional care.
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Effectiveness of the recommendations

Most of the recommendations issued by the Audit Committee in 2018 led to actions.
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Follow-up on the recommendations of the financial audit

The auditor has repeatedly issued recommendations on the following topics: memo vouchers, balance sheet breakdowns, the tracking of movable assets and the existence of assets, procurement activities and administration.
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Achievement of binding objectives and targets

56 per cent of the binding operational objectives and targets were achieved. The binding operational objectives and targets were best achieved in the Central Administration and the Urban Environment Division.
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The City’s finances

It has been possible to reduce borrowing despite large investments. The increase in expenditure has exceeded the target of the City Strategy. The COVID-19 pandemic is causing economic uncertainty.
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Modernisation and refurbishment project of the Olympic Stadium

The costs of the Olympic Stadium modernisation and refurbishment project were almost EUR 127 million higher than estimated in the project plan. Additional and alteration work increased the costs the most. Another reason for the cost overrun is the fact that the costs of the project plan were not tied to the tender price index.
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Preventing segregation of residential areas

Areal segregation has not decreased, although Helsinki has been able to curb segregation through a long-term housing policy aimed at creating a diverse population and housing structure.
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Impacts of the appropriation for positive discrimination (PD) in comprehensive schools

In line with its objective, the funding for positive discrimination (PD) has compensated for area-based differences in well-being in comprehensive schools caused by the urban structure. The appropriation is considered to be important and its criteria oriented in the right direction.
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Project for Youth Social Inclusion and Me school development to prevent social exclusion in comprehensive schools

Good experiences have been gained with the measures taken to reduce inequalities between children and young people and prevent their social exclusion, but the permanence of the effects is uncertain.
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Substance abuse services

The Social Services and Health Care Division has developed the treatment of people with substance abuse problems and harm reduction services and lowered the threshold for access to services. Cooperation with other operators, particularly child welfare services, needs to be developed.
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Promoting gender equality in the Culture and Leisure Division

Gender equality is taken into account in the different services of the Culture and Leisure Division, but the way in which information on service users’ gender is collected varies.
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Access to non-urgent care at health stations

Access to non-urgent care is provided at health stations mainly within the time limits prescribed by law, but not in accordance with Helsinki’s own objectives or in an equal manner.
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Communal student welfare in basic education

Preventive communal student welfare has been promoted in accordance with the Student Welfare Act, but the pupils’ right to receive psychologist and welfare officer services in student welfare was not realised within the statutory deadline.
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Realisation of participatory budgeting in the Urban Environment Division

The implementation of the Urban Environment Division’s participatory budgeting projects has been successful, despite limited human resources and a tight schedule. However, communication about the progress of the projects and the involvement of residents in the implementation of the projects reached only a small group of residents.
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Reducing emissions from construction and building use

The Urban Environment Division and Helsinki City Housing Company have taken numerous measures to reduce emissions. In order for the objectives of the Carbon-neutral Helsinki 2035 action plan to be achieved on schedule, a considerable number of energy refurbishments of private housing companies will be required.
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Achievement of environmental policy objectives in procurement

The environmental policy objectives set by the City Council in 2012 have not been fully achieved in the City of Helsinki’s procurement. Although environmental criteria have been set in several procurements with significant environmental impact in the past, more extensive development has only begun in recent years with the Carbon-neutral Helsinki 2035 action plan.
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Maritime Helsinki

The objectives of the City Strategy have been furthered during this council period of office. Half of the measures planned for the early years of the Maritime Strategy have already been implemented either fully or for the most part.
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Corporate governance of business premises companies

Corporate governance of business premises companies has for the most part been organised appropriately. However, the assessment found needs for supplementing the corporate governance principles.
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Effectiveness of the recommendations

The recommendations issued by the Audit Committee in 2017 led to measures except the fact that the dual role of elected representatives and office holders who belong to the Helsinki Group’s administration continues to be problematic.
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Achievement of the binding objectives and targets

The City divisions that were the most successful in achieving their binding operational objectives and targets were the Education Division and Central Administration.
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The City’s finances

The City’s finances were strong in 2019. The coronavirus pandemic will weaken the City’s finances in 2020.
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Impacts of enhancing the use of space

The results obtained on enhancing the use of space and changing the measures used for this purpose have varied in different services of the City. However, taking the views of customers and staff into account has been found to be important in facility alterations.
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Ownership steering of sports and cultural services and overall management

The ownership steering of sports and cultural services is organised in an appropriate manner for the most part. At City level, the problem is that the division of labour between the mayor and deputy mayors has not been defined.
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Achievement of the objectives of early childhood education and care

The objectives set for early childhood education and care (ECEC) in the City Strategy were achieved for the most part, but the staff shortage may undermine the achievement of the objectives in the future.
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Integration of families with children in the Education Division

The integration of families with children has been promoted in the Education Division, but the division must increase the development of the skills of its own staff with regard to integration.
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Realisation of the accessibility policies

The accessibility of the built environment was actively promoted in the 2010s, but there is still a need to increase cooperation with disability associations. The realisation of the accessibility of the built environment according to plan should be ensured.
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Quality of digital services

The quality of the City of Helsinki’s digital services is good for the most part when compared to the national quality criteria for digital services. However, there is room for development in the findability and functionality of the services.
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Electronic health care services

The electronic health care services are high quality, but not all residents of the municipality are able to use them. Because of this, the availability of traditional service channels must also be ensured in the future.
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Realisation of digitalisation in basic education

Basic education currently has sufficient and functional digital environments, systems and equipment, but they must be developed and replaced. The digital and pedagogical skills of teachers have not improved as planned, and there is a lack of sufficient monitoring data on the development of pupils’ skills.
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Quality control of 24-hour care of the elderly

The quality control of the 24-hour care of the elderly can be considered to be satisfactory in the City’s own service provision and sufficient in purchased services.
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Availability and productivity of oral health care services

The oral health care services of the City of Helsinki are high quality, but access to care has been difficult, particularly due to problems in making contact and the lack of non-urgent appointments.
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Cooperation and multi-professionality at family centres

The family centre model has increased cooperation between different professionals according to the objectives. Family centre work is just beginning in several areas of Helsinki, and there are still needs for development.
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Managing disturbances caused by street construction sites

The City is unable to monitor the great number of worksites to a sufficient degree or intervene in operations efficiently enough in the event of issues. Disturbances caused by street construction sites are assessed by major professional construction operators, but they are only responsible for roughly half of the excavation sites within the city.
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