City
Effectiveness of recommendations
The recommendations the Audit Committee issued in 2019 usually led to measures.
Read more about the effectiveness of the recommendations of the 2019 assessment report. ›
Achievement of binding objectives
51 per cent of the binding operation objectives were achieved. The prolongation of the COVID-19 pandemic has impacted the achievement of the objectives of the Education Division and the Social Services and Health Care Division in particular.
Read more about the achievement of the 2021 binding objectives ›
Effectiveness of the recommendations
Most of the recommendations issued by the Audit Committee in 2018 led to actions.
Read more about the realisation of the recommendations ›
Achievement of binding objectives and targets
56 per cent of the binding operational objectives and targets were achieved. The binding operational objectives and targets were best achieved in the Central Administration and the Urban Environment Division.
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Achievement of the binding objectives and targets
The City divisions that were the most successful in achieving their binding operational objectives and targets were the Education Division and Central Administration.
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Quality of digital services
The quality of the City of Helsinki’s digital services is good for the most part when compared to the national quality criteria for digital services. However, there is room for development in the findability and functionality of the services.
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Direction provided to the City divisions by the City Executive Office, mayor and deputy mayors
With the introduction of the new management system and City division model, the controllability of the City organisation has improved. However, control and direction have become more fragmented, and there is a lack of clarity regarding who directs what.
Read more about assessment of the new management system ›
Effectiveness of the recommendations
The recommendations issued by the Audit Committee in 2017 led to measures except the fact that the dual role of elected representatives and office holders who belong to the Helsinki Group’s administration continues to be problematic.
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