City

Effectiveness of the recommendations

Most of the recommendations issued by the Audit Committee in 2018 led to actions.
Read more about the realisation of the recommendations ›

Achievement of binding objectives and targets

56 per cent of the binding operational objectives and targets were achieved. The binding operational objectives and targets were best achieved in the Central Administration and the Urban Environment Division.
Read more about the achievement of binding operational objectives and targets ›

Achievement of the binding objectives and targets

The City divisions that were the most successful in achieving their binding operational objectives and targets were the Education Division and Central Administration.
Read more about Achievement of the binding objectives and targets

Quality of digital services

The quality of the City of Helsinki’s digital services is good for the most part when compared to the national quality criteria for digital services. However, there is room for development in the findability and functionality of the services.
Read more about Quality of digital services

Direction provided to the City divisions by the City Executive Office, mayor and deputy mayors

With the introduction of the new management system and City division model, the controllability of the City organisation has improved. However, control and direction have become more fragmented, and there is a lack of clarity regarding who directs what.
Read more about assessment of the new management system ›

Effectiveness of the recommendations

The recommendations issued by the Audit Committee in 2017 led to measures except the fact that the dual role of elected representatives and office holders who belong to the Helsinki Group’s administration continues to be problematic.
Read more about Effectiveness of the recommendations