Implementation of productivity-enhancing reforms

The goal of the assessment

The main question of the assessment was whether the City’s divisions and enterprises have planned and implemented productivity-enhancing reforms in line with the City Strategy for 2021–2025. The assessment examined whether the planning of productivity-enhancing reforms has been started and, if productivity-enhancing measures have been identified, whether the implementation of these measures has been initiated. The Urban Environment Division and Helsinki City Construction Services Stara were examined in greater detail. The Social Services, Health Care and Rescue Services Division and Occupational Health Helsinki were excluded from the assessment.

Conclusions

By autumn 2024, all of the City’s divisions and enterprises had planned and implemented productivity-enhancing reforms in line with the City Strategy. In the Urban Environment Division and at Helsinki City Construction Services Stara, which were assessed in greater detail, the implementation and impacts of the measures had also been systematically identified, planned, managed and monitored. The calculated savings potential of the measures implemented was EUR 22 million in the Urban Environment Division and EUR 20 million at Stara by the end of 2024. Significant productivity potential was expected to be achieved, in particular, through more efficient procurements, increased tendering, improved agreement models and a reduction in premises. Work had been streamlined even in services where there were no monetary benefits to doing so.