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The City met a higher proportion of its binding targets than before. 64 per cent of the binding operational targets and 74 per cent of their indicators in the 2024 budget were met.

Nearly half of the objectives set for the most notable subsidiaries were achieved, in addition to which nearly all of the objectives set for sports sector subsidiaries were achieved. However, the achievement of certain objectives is difficult to assess.

The Education Division’s data breach revealed weaknesses in the City’s data security controls, data security maintenance responsibilities and data retention practices. The data breach highlighted the need to clarify the City’s data security management.

In 2024, expenditure growth exceeded the target set in the strategy. In the previous few years, the target was met. The loan portfolio has decreased, but gross liabilities have increased as a result of loan guarantees issued to Group entities in particular.

City divisions and enterprises had started the planning and implementation of productivity-enhancing reforms in line with the City Strategy for 2021–2025. The Urban Environment Division and Helsinki City Construction Services Stara had systematically implemented measures in accordance with the productivity-enhancing action plan and achieved desired impacts.

Helen has, for the most part, promoted the Helsinki City Group's environmental objectives, but the ecological sustainability of the biomass that it burns requires further attention. Helen is investing in the promotion of small-scale nuclear power.

The City has taken measures to reduce the negative impacts of roadworks, but these efforts should be continued in the future as well. For now, legislation does not support efforts to reduce the negative impacts of roadworks.

The ICT service purchases carried out by the Education Division cannot be considered to have resulted in cost savings. ICT service purchases have, however, successfully increased productivity to some extent.

The City’s rapid growth rate has caused challenges for companies with larger space needs, as the increasingly dense structure has resulted in a lack of space. Cooperation between the City and higher education institutions has been active.

The City of Helsinki’s daycare centres can easily be reached on foot or by public transport. The daycare facilities largely provide a good learning environment, but there is a lack of quiet spaces suitable for small groups, according to users.

In most of the services assessed, Swedish-speaking client families are provided with the same or, in some services, even better service than Finnish-speaking ones. The City purchases Swedish-language services in certain individual child welfare services where it does not have any Swedish-speaking staff.

Helsinki is a pioneer in reducing homelessness. Housing counselling helps to avoid evictions, which have a high financial and human cost. There is still room for improvement in the safety of emergency housing services.

Information exchange and cooperation between basic education and the child welfare needs assessment unit have primarily followed the City's guidelines. However, there are many guidelines and they are not clear and consistent in all respects. The consultation practices of pupil welfare and Child Welfare are effective, and staff competence has been developed.

The use of the service voucher has not significantly contributed to the functioning of primary health care and smooth access to treatment at health stations, as it is only suitable for a small proportion of health station clients, and the availability of the voucher is limited. The service voucher has, however, improved access to treatment at times in certain areas and for individual clients.

The access for elderly people in home care to long-term 24-hour care has improved and waiting times have been reduced. The application process may take a long time and client feedback is not collected on its functioning.

Measures have been taken on 96% of the recommendations presented in the 2022 assessment report.

Fifty-eight per cent of the binding operational targets in the 2023 budget and 60% of their indicators were met.

Ownership strategies set objectives for the subsidiaries. However, assessing whether the objectives have been met is difficult because they are set so vaguely.

2023 was the first year in which the expenditure and income of social services, health care and rescue services are no longer part of the city’s self-financed budget. Key figures show that the restructuring had little impact on the City of Helsinki’s financial situation.

The city’s Finnish-language comprehensive schools have supported foreign-language pupils in their learning, but some measures are incomplete or limited in scope. Language support varies between schools because of differences in resources and skills in providing support.

The Port of Helsinki’s emissions reduction target for ship emissions will almost certainly be reached in 2030. Emissions from heavy goods vehicles and machinery have not yet fallen significantly.

Visitors have found their way back to libraries in 2023 following the coronavirus pandemic, as the number of library visits has increased compared to 2020–2022. Library visits by primary school pupils are extensive, but lower secondary and secondary school pupils and students visit less.

Cultural grants have been partly developed in line with the City Strategy and the Culture Unit’s service strategy, but it has been impossible to monitor the inclusion of new operators or art forms within the scope of support.

During the coronavirus pandemic, detached work became part of basic youth work. However, the resources of youth work units are insufficient to cope with the increased tasks and needs. Recruiting staff has become more difficult.

Urban renewal is only just beginning, and so far relatively minor measures have been taken in the areas. However, efforts have been made to promote the objectives of urban renewal.

The Social Services, Health Care, and Rescue Services Division’s preparations for incidents and emergencies are mainly appropriate, but based on the findings, development work should continue in the future.

The city has not been able to increase the proportion of people satisfied with winter cycling. Measures to improve winter conditions on pedestrian paths are only just beginning. Taking winter maintenance into account in land-use planning solutions would allow for more effective snow management.

The city’s substance abuse services have facilitated access to treatment for people with drug dependencies through many reforms that have improved access to opioid substitution and detoxification treatment. The impact of the reforms on access to other substance abuse services could not be assessed because the reforms have only been in place for a very brief period and comparable statistical data were not available. Services for people suffering from drug dependence can also reduce the harm caused by drug use and improve the amenity and safety of the surrounding area, but facilities are lacking.

The city’s national advocacy has developed with the mayor model over the last two strategic periods.

Action has been taken on 94% of the recommendations from the 2021 assessment report.