Health

Access to non-urgent care at health stations

Access to non-urgent care is provided at health stations mainly within the time limits prescribed by law, but not in accordance with Helsinki’s own objectives or in an equal manner.
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Electronic health care services

The electronic health care services are high quality, but not all residents of the municipality are able to use them. Because of this, the availability of traditional service channels must also be ensured in the future.
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Availability and productivity of oral health care services

The oral health care services of the City of Helsinki are high quality, but access to care has been difficult, particularly due to problems in making contact and the lack of non-urgent appointments.
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Cooperation and multi-professionality at family centres

The family centre model has increased cooperation between different professionals according to the objectives. Family centre work is just beginning in several areas of Helsinki, and there are still needs for development.
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