Achievement of binding objectives

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The assessment examined whether the binding operation objectives set in the Council’s 2021 budget were achieved within the city and City Group. As part of the assessment of the achievement, it also gave its opinion on whether the Audit Committee’s estimation of the achievement of the objectives is the same as the one in the reporting on the financial statements.

The 2020 budget included a total of 35 binding operation objectives set for the divisions, municipal enterprises and departments and approved by the City Council. 51 per cent of them were achieved. In the financial statements, 17 objectives were deemed to be unachieved. According to the Audit Committee, the achievement of two objectives could not be commented on.  There was a total of 65 indicators depicting the achievement of the objectives. 55 per cent of them were achieved. One of the indicators declared as unachieved in the Social Services and Health Care Division’s financial statements was the three-part indicator related to the access to non-urgent care at health centres. However, the budget had not set target periods for the indicator’s parts and, therefore, the Audit Committee stated that the achievement of the indicator could not be commented on.

In the 2021 budget, 26 subsidiaries were set a total of 32 objectives to be reported on to the City Council. 88 per cent of them were achieved. However, there were defects and variation in relation to the manner the achievement of the objectives was presented to the Group division, City Board and City Council.

The introduction of Apotti in 2021 has made it more difficult to compile statistics and monitor objectives. Due to the deployment of Apotti, some indicators are not comparable in relation to the previous ones. The development work is still underway.

The Audit Committee concludes that

the City Executive Office must

  • ensure that the achievement of subsidiaries’ objectives is presented in a consistent and clearly justified manner in the financial statements and to the Group Division, City Board and City Council.

The Social Services and Health Care Division must

  • ensure that the faults in the statistics of the customer and patient information system Apotti are repaired.
  • ensure that the information obtained from the customer and patient information system Apotti is reliable and comparable for the purpose of monitoring the operational targets.
  • set the indicators of binding targets so that their target values are also depicted in the budget.

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