Helsinki’s operational preparedness is at a good level, but adaptation and preparedness require changes in land use planning and construction and decisions on the level of preparedness.

The City Strategy states that families will be supported in a multidisciplinary way, with resources directed towards early and wide-ranging support. Access to social guidance for families with children has been improved and the service has been expanded and developed. However, the waiting time for the service has increased, and the availability of skilled personnel has decreased.

The City met a higher proportion of its binding targets than before. 64 per cent of the binding operational targets and 74 per cent of their indicators in the 2024 budget were met.

Nearly half of the objectives set for the most notable subsidiaries were achieved, in addition to which nearly all of the objectives set for sports sector subsidiaries were achieved. However, the achievement of certain objectives is difficult to assess.

The Education Division’s data breach revealed weaknesses in the City’s data security controls, data security maintenance responsibilities and data retention practices. The data breach highlighted the need to clarify the City’s data security management.

In 2024, expenditure growth exceeded the target set in the strategy. In the previous few years, the target was met. The loan portfolio has decreased, but gross liabilities have increased as a result of loan guarantees issued to Group entities in particular.

City divisions and enterprises had started the planning and implementation of productivity-enhancing reforms in line with the City Strategy for 2021–2025. The Urban Environment Division and Helsinki City Construction Services Stara had systematically implemented measures in accordance with the productivity-enhancing action plan and achieved desired impacts.

Helen has, for the most part, promoted the Helsinki City Group's environmental objectives, but the ecological sustainability of the biomass that it burns requires further attention. Helen is investing in the promotion of small-scale nuclear power.

The City has taken measures to reduce the negative impacts of roadworks, but these efforts should be continued in the future as well. For now, legislation does not support efforts to reduce the negative impacts of roadworks.

The ICT service purchases carried out by the Education Division cannot be considered to have resulted in cost savings. ICT service purchases have, however, successfully increased productivity to some extent.