The implementation of Sarastia, the human resources and payroll system

The introduction of Sarastia, the human resources and payroll system, failed in several areas. There were shortcomings in management, operational models, competence and system performance. Not enough effort was put into deployment and, in particular, into change management.
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Home care for elderly citizens

Efforts have been made to develop home care in the last few years, but most of the objectives have not been achieved. Home care’s most prominent issue is the shortage of personnel. Linguistic equality is not realised due to the lack of Swedish-speaking nursing personnel.
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Sufficiency of Child Welfare foster care

Child Welfare is having challenges in meeting the increased need for foster care with family care and special and demanding institutional care.
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Achievement of binding targets

Forty-two per cent of the binding operational targets were met. Fifty-eight per cent of the indicators measuring target achievement were met. The coronavirus pandemic still affected meeting targets, especially in the Culture and Leisure Division.
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Targets set for the Group

As of the 2022 budget, the City Council has no longer set targets for the City Group’s subsidiaries. In practice, the decision-making power for setting goals has been delegated to the City Board in the Group Guidelines adopted on 1 March 2023. The Audit Committee believes that the most significant subsidiaries at least should have goals to report to the City Council.
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The city’s finances

The city’s finances were on a solid footing despite a slight increase in the loan portfolio. The transition of Social Services, Health Care and Rescue Services to government funding from 2023 onwards will significantly change the funding base.
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Efficient use of building assets

The city has developed its building asset management and disposal processes and ownership policies, but these do not yet fully support strategic objectives and service needs. The disposal process for premises has recently been developed, so it remains to be seen what its effects will be.
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Employee well-being, retention and attraction in early childhood education and care

According to the city strategy, the city must improve working conditions and staff availability in early childhood education and care. The Education Division has taken many measures, but staff well-being, retention and attraction have deteriorated due to severe staff shortages.
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Promoting the well-being of upper secondary school students

The Education Division has taken many steps to improve student well-being and increase their sense of community. However, the services of student welfare psychologists are not easily accessible, and there is a waiting list for further treatment.
Read more about promoting the well-being of upper secondary school students ›