The City’s rapid growth rate has caused challenges for companies with larger space needs, as the increasingly dense structure has resulted in a lack of space. Cooperation between the City and higher education institutions has been active.

The City of Helsinki’s daycare centres can easily be reached on foot or by public transport. The daycare facilities largely provide a good learning environment, but there is a lack of quiet spaces suitable for small groups, according to users.

In most of the services assessed, Swedish-speaking client families are provided with the same or, in some services, even better service than Finnish-speaking ones. The City purchases Swedish-language services in certain individual child welfare services where it does not have any Swedish-speaking staff.

Helsinki is a pioneer in reducing homelessness. Housing counselling helps to avoid evictions, which have a high financial and human cost. There is still room for improvement in the safety of emergency housing services.

Information exchange and cooperation between basic education and the child welfare needs assessment unit have primarily followed the City's guidelines. However, there are many guidelines and they are not clear and consistent in all respects. The consultation practices of pupil welfare and Child Welfare are effective, and staff competence has been developed.

The use of the service voucher has not significantly contributed to the functioning of primary health care and smooth access to treatment at health stations, as it is only suitable for a small proportion of health station clients, and the availability of the voucher is limited. The service voucher has, however, improved access to treatment at times in certain areas and for individual clients.

The access for elderly people in home care to long-term 24-hour care has improved and waiting times have been reduced. The application process may take a long time and client feedback is not collected on its functioning.

Measures have been taken on 96% of the recommendations presented in the 2022 assessment report.

Fifty-eight per cent of the binding operational targets in the 2023 budget and 60% of their indicators were met.