Forty-two per cent of the binding operational targets were met. Fifty-eight per cent of the indicators measuring target achievement were met. The coronavirus pandemic still affected meeting targets, especially in the Culture and Leisure Division.

Senior centres have made efforts to improve employee well-being, retention and attraction, but the indicators show that there is still room for improvement in future.

The city has worked to improve adults’ access to early-stage mental health services, e.g. by training staff and opening more Mieppi low-threshold mental health units. The impact of the new tools introduced through training has yet to translate into faster access to care for clients.

Maternity and child health services aim to meet the individual needs of families. However, families do not always receive specialised support quickly enough, and there is room for improvement in the continuity of care.

Temporary care for people under 65 during informal care leave does not always meet the needs of different client groups. There are not enough temporary care placements for all client groups.